Enhancing Business Performance
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your business today call us now
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Engaging IMS to conduct a Mystery Shop audit of your business will result in critical insights into your customers’ experience. The subsequent IMS report will present you with potential opportunities, viz:
An informal conversation with IMS will expand on how YOUR business can benefit from a Mystery Shop audit.
“No organisation operates in isolation”. This is why Market Research is critical to understanding your competitors and how you compare to them. “Market research informs...”
IMS Market Research can provide:
An exploratory conversation with IMS will identify how critical Market Research can support your business’s performance in a competitive market.
“Organisations that pursue excellence undertake self-
IMS facilitates and supports a consultative process that affords the opportunity to bring about positive change. The procedure focuses on the following key elements:
Performance Evaluation is an essential measurement tool that gives insights into procedural compliance, individual and team performances.
Call Mark Richardson or Frank Walsh at IMS to find out more.
To evaluate adherence to organisational standards, IMS can function in either of the following two capacities:
The IMS audits will provide:
Find out how IMS can deliver the reports you need at a competitive rate.
Contact us today for further information.